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Data Request

These forms export or delete the Pulse license and activation records associated with your email address. For other personal data or privacy requests, email support@pulserelay.pro.

These privacy forms work as normal.

Only the separate hosted Pulse Cloud account portal is offline while Cloud is hibernated. For Cloud or MSP workspace access, email support@pulserelay.pro.

Export License Records

Request a copy of your license, activation-key and installation records. We'll send a verification code to confirm ownership before exporting. This does not include support correspondence or Stripe payment data.

Delete License Records

⚠️ Warning: This action permanently deletes all license and activation records for your Pulse commercial account. Any license key or activation key will stop working immediately. This cannot be undone.

Deleting license records does not cancel your Stripe subscription. To stop renewal, cancel it in Manage Subscription before deleting your records.

First, we'll send a verification code to your email to confirm ownership.

Other Personal Data and Payments

For support correspondence, diagnostics or other personal data requests, email support@pulserelay.pro. These forms do not export or delete those records.

Payment information (credit card details, billing address) is stored by our payment processor, Stripe. To request deletion of payment data, please email support@pulserelay.pro and we will submit a deletion request to Stripe on your behalf.